Privacy Policy

Controller and contact

The data controller is Associação Projeto Recomeçando, CNPJ 43.777.078/0001-20, located at Rua Pão de Açúcar, 340 – Rocha Miranda – Rio de Janeiro – RJ – CEP 21540-530. The data protection officer contact for personal-data matters is contato@recomecando.ong.br.

Data we may collect

We collect data you provide through forms and contacts, such as name, email, phone number, company, subject, message, volunteering interest, and information needed to respond to a request. For donations, processing may also involve transaction data provided by the payment platform; we do not request more data than necessary.

Purposes and legal bases

We use data to respond to contacts, process or enable donations, administer volunteer registrations, send newsletters when consent is given, meet legal obligations, and protect rights. Legal bases may include consent, steps related to a request by the data subject, legal or regulatory obligations, legitimate interests assessed proportionately, and, where applicable, the regular exercise of rights.

Cookies

We use cookies necessary for site operation and security. Measurement or preference cookies, when used, require consent through the cookie notice. You can manage cookies in your browser; rejecting necessary cookies may affect functionality.

Sharing

We may share data with providers supporting website hosting, forms, email, service, and payment, when necessary for the purpose and subject to security measures. We may also share data when required by law, by a competent authority, or to protect rights. We do not sell personal data.

Retention and security

We keep data for as long as necessary to meet the stated purposes, comply with legal obligations, resolve requests, and protect rights. We adopt reasonable administrative and technical measures, but no system is entirely risk-free.

Your rights

You may request confirmation of processing, access, correction, anonymization, blocking or deletion of unnecessary or non-compliant data, portability where applicable, information on sharing, information about consent, and withdrawal of consent. Some requests may be subject to legal limits or identity verification.

Children and adolescents

Children’s and adolescents’ data receive enhanced protection. Identifiable content, images, and information must be handled and published in line with applicable law, relevant authorizations, and the best interests of the protected audience.

Policy updates

We may update this policy to reflect changes in data processing or law. The current version will be published on this page.